Mission Statement

“To lead a cooperative effort in revitalizing and enhancing the downtown of Chilliwack to make it a better place to work, live, shop, visit and have fun.”

What is a Business Improvement Association (BIA)?

BIAs are registered non-profit organizations intended to help improve the commercial environment of a determined area. They are run by an elected board of directors, made up of volunteer member’s which are a mix of property owners and commercial tenants within its boundary. BIAs are funded by the municipal property taxes from each commercial property within their boundary.

As associations, BIAs do not own the properties within their boundaries and are not responsible for their usage, nor do they create or enforce City bylaws such as parking regulations or property maintenance.

They do, however, work with the municipal government, property owners and local organizations to help facilitate necessary changes and provide a collective voice in support of improving the area.

The Purpose of a BIA Includes

  • To promote the area and it’s members
  • To encourage business recruitment
  • To help improve & beautify commercial areas
  • To be a positive, unified voice representing the area
  • To work with partners to help improve the social well-being of the community

What does our BIA do?

The Downtown Chilliwack BIA helps to create a better environment for downtown businesses and commercial property owners. It focuses on such areas as promotions and special events, street safety and cleanliness, and assistance with basic property upgrades.

Recent / ongoing initiatives include various forms of advertising promoting the downtown area, Party in the Park and other special events, seasonal shopping promotions, awning / sign assistance for local businesses, street cleaning and basic security services.

The BIA maintains regular communication with valued partners such as the City of Chilliwack, Chilliwack Economic Partners (CEPCO), Chamber of Commerce, Community Services, and many other associations dedicated to, and responsible for, the general improvement of the downtown and surrounding areas.

For more information on the BIA, its initiatives or its responsibilities, please contact our office.

Our Team

Kyle Williams
Kyle WilliamsExecutive Director
December 2013, Kyle took over as the new Executive Director of the Downtown Chilliwack BIA. Together with merchants and community partners, the goal is to recruit, develop and improve business in order to strengthen the economic core of downtown.

Kyle’s vision for the BIA is to continue to promote and encourage local shopping and events, and work with property owners, developers and the City of Chilliwack to create the best possible environment for businesses, residents and visitors.

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Nicole Prosser
Nicole ProsserAdministrative Coordinator
Born and raised in Chilliwack, Nicole has lived in the community most of her life. With a broad range of work experience in retail and health services, along with volunteer management, Nicole brings a wide variety of skills to our BIA office.

Nicole is eager to be a part of the revitalization of downtown. There are so many great things happening in the area, and by helping to create and promote a fun, inviting environment, Nicole sees tremendous opportunity to share the beauty of downtown.

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Harold Zinke
Harold ZinkeDowntown Street Cleaner
Harold is our street ambassador, our ‘eyes on the street’ and is always ready with his trusty wheelbarrow and a friendly smile. In addition to keeping the Downtown streets free of trash, Harold makes deliveries from the Downtown BIA office to local businesses and helps with set-up and take-down of BIA events.

Harold was named “Employee of the Year” at the 2007 Chilliwack Chamber of Commerce Business Excellence Awards. For the 2006-2007 year, the Optimist Club of Chilliwack recognized Harold as their “Citizen of the Year”.

Harold often volunteers his time in the Downtown area washing windows and watering businesses’ outdoor plants.

Sarena Myers
Sarena MyersDowntown Street Cleaner
Sarena assists Harold in keeping the streets of Downtown clean. She is our ‘eyes on the street’ and another friendly Downtown ambassador.
Allegiance 1 SecurityDowntown Security Ambassadors
On behalf of our commercial properties, the BIA contracts Allegiance 1 Security to provide response services to assist with basic security needs. Allegiance 1 can be reached 24 hours a day, 7 days a week, to deal with issues such as loitering, trespassing or other issues on commercial property.

The BIA and Allegiance 1 Security are pleased to work cooperatively with the RCMP, Chilliwack Fire Department and the City of Chilliwack to ensure appropriate levels of enforcement are

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